Privacy Policy

1. Introduction

AniMap UK Limited ("AniMap", "we", "our", or "us") is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and share personal information when you use the AniMap website, register a microchip, update keeper details, or contact us.

2. Who We Are

AniMap UK Limited (AniMap) operates a UK-wide companion animal microchip registration database and related support services.

Contact Details:

AniMap UK Limited

Email: support@animap.co.uk

3. What Information We Collect

3.1 Keeper Information

When a microchip is registered or updated, we may collect:

• Full name
• Postal address
• Telephone number
• Email address

3.2 Animal Information

• Species (dog or cat)
• Animal name
• Breed (optional)
• Date of birth (optional)
• Microchip number

3.3 Professional / Implanter Information

Where applicable:

• Name and business details
• Professional role or authorisation status
• Contact details

3.4 Website and Technical Information

When you visit our website, we may collect limited technical data such as:

• IP address
• Browser type
• Device information
• Usage data through cookies or analytics tools

4. How We Use Your Information

We process personal data for the following purposes:

• Maintaining accurate microchip records
• Enabling keepers to update their details free of charge
• Supporting lawful identification of animals
• Providing access to authorised enforcement and welfare bodies
• Responding to enquiries and support requests
• Meeting legal and regulatory obligations
• Improving website functionality and user experience

We do not sell personal data.

5. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

• Legal obligation – to comply with UK microchipping regulations and enforcement requests
• Legitimate interests – maintaining an accurate and functional database
• Consent – where optional communications or analytics are involved

6. Sharing of Information

We may share relevant information with:

• Veterinary practices
• Authorised microchip implanters
• Local authorities and dog wardens
• Police or other lawful enforcement bodies
• Animal welfare organisations
• Technology service providers acting on our behalf

We only share data where it is lawful, necessary, and proportionate.

7. Data Security

AniMap applies appropriate technical and organisational measures to protect personal data, including:

• Secure hosting and encryption
• Role-based access controls
• Audit logging and monitoring
• Regular system reviews

Access is limited to authorised personnel only.

8. Data Retention

We retain microchip records for as long as necessary to fulfil legal and regulatory requirements and to support animal identification.

Records may be retained even where an animal is deceased, for audit and enforcement purposes.

9. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request restriction of processing in certain circumstances
• Object to processing where applicable
• Lodge a complaint with the Information Commissioner's Office (ICO)

Requests can be made using the contact details in Section 2.

10. Cookies and Website Analytics

Our website may use cookies or similar technologies to:

• Improve site functionality
• Understand usage patterns
• Enhance user experience

You can manage cookie preferences through your browser settings.

11. Third-Party Links

Our website may include links to external websites. AniMap is not responsible for the privacy practices of third-party sites.

12. International Data Transfers

Where data is processed outside the UK, we ensure appropriate safeguards are in place in line with UK data protection law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date.